Choosing a Colocation Provider – 3 More Things to Think About

Choosing a colocation provider is a decision wrought with considerations. Last week we discussed three things to consider when making this decision. This week we’re augmenting that list with three more considerations to pay attention to when deciding what colocation provider to work with.

Security and Compliance

When it comes to choosing a colocation provider, there are two aspects of security to consider: physical security and data security.

When reviewing the physical security capabilities of a colocation provider, make sure that the data center is using current technologies like biometric scanners, card readers and video monitors to prevent unauthorized access to the data center. Beyond that, the ability to remotely access a video feed will enhance security and allow you to control your environment better. Data centers who employ trained security personnel will add an extra layer of security as well.

Data security is a bit of an obvious consideration but one that needs to be addressed nonetheless. Make sure that whatever colocation provider that you choose can augment your security with network security, DDoS protection and threat detection.

Finally, make sure that whatever data center you choose is compliant with the regulatory requirements of your industry. Compliance standards are a frequently moving target and keeping up to date with them is something that can be a challenge to even those in the industries to which they apply. Make sure that your colocation provider can keep up with those shifting standards.

Support Services

While low cost colocation providers might seem like an attractive option, the extra costs in support and services could change the total cost of ownership (TCO) quickly. Make sure that your service agreement addresses security, power and cooling and facility management. Many colocation providers offer 24/7 on-site support that provides for fast response in emergency situations for reboots and other issues. Make sure that you understand your specific support needs when you start to choose your colocation provider and find a data center that fits those needs.

Power and Cooling

Not surprisingly, a critical element in selecting a colocation provider is power. Look for a provider with an agreement provision that meets your needs. Decide on your threshold for uptime (or downtime, for that matter) and make sure that they can support that threshold now and into the future. Colocation providers that can’t provide the power you need in the future will limit your options and any potential for growth.

Lastly, make sure that the data center has efficient cooling systems and invests in new techniques to keep your hardware cool and protected. Techniques like hot and cold aisles, proper air containment and cooling walls to avoid hotspots will help to reduce failures.

These considerations are important as you choose a colocation provider and should be reviewed during your selection process. If we can help you during this process, fill out our contact form here.